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Outsourcing involves Lighthouse Global Technologies taking ownership of a service or application suite on behalf of the client. A Service Level Agreement (SLA) and an associated fixed-price for the service are codified in a contract. Decisions concerning staffing, project planning, technology upgrades and enhancements are typically handled by the vendor (Lighthouse Global Technologies)
This model is usually employed by clients who have a mature outsourcing culture and experience with co-sourcing and/or fixed-price/fixed-time models of software development.
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